FAQ - Printing

We understand that you may have questions about all our printing services. Here are some of the most frequently asked questions and their answers:

Q: What types of printing services do you offer?

A: We offer a wide range of printing services, including brochures, business cards, flyers, banners, posters, and booklets. We also provide custom printing solutions tailored to your specific needs.

Q: What is your turnaround time?

A: Our turnaround time depends on the type and size of project. However, we pride ourselves on our very fast turnaround times, and we always strive to deliver your materials as quickly as possible without compromising on quality.

Q: What file formats do you accept?

A: We accept a variety of file formats, including PDF, JPEG, TIFF, EPS, and AI. If you're not sure which file format to use, please contact us, and we'll be happy to advise.

Q: Can you help me design my materials?

A: Yes, we offer graphic design services to help you create custom designs for your materials. Our experienced designers will work with you to bring your vision to life and ensure that your materials look professional and visually appealing.

Q: How do I request a quote?

A: You can request a quote by filling out the contact form on our website, emailing us, or giving us a call. Please provide as much information as possible about your project, including the type of materials, quantity, and any specific requirements.

Q: What are the most common print sizes?

A: Poster Sizes
A0 - 841mm x 1189mm
A1 - 594mm x 841mm
A2 - 420mm x 594mm

Normal Print Sizes
A3 - 297mm x 420mm - double standard sheet of paper
A4 - 210mm x 297mm - standard sheet of paper
A5 - 148mm x 210mm - half an A4 sheet
DL- 99mm x 210mm - Most common letterbox size
A6- 105mm x 148mm - postcard size.

Q: What is Bleed and why is it so important for professional results?

A: Bleed is essential for seamless edge-to-edge printing on a sheet of paper. Without a 3mm allowance (bleed) added to your artwork, trimming misalignment can leave unwanted white spaces. Incorporating bleed in your artwork ensures a flawless finished product. If you're not sure if your file has bleed, contact us, and we'll be happy to help.

Q: What is Digital Printing?

A: Digital printing is great for producing extreme high-quality colour results and personalised printing needs really fast, while offset printing is better suited for large print runs.

Q: Do you print in-house or outsource?

A: 95% of our work is produced in-house which gives us the advantage of controlling the jobs from start to finish. This is also what allows us to print and quickly as we do. When we do outsource work to commercial printers, its because its either too large a volume for us to produce economically, or if there are specific finishes and weights of stocks we can’t print in-house.